Embrace the Standard of Excellence. New Name, New Management!

May 31, 2024

Cultivating Community Culture

Category: Culture & Traditions

Author: Melanie Scorfina, Resident Services Director

As Resident Services Director at The Town & Country Senior Living, I am the energy and engagement designer of the community. My job description specifically states I am to be a “Culture Creator.” Each day, I work to set the perfect tone for our community events and resident engagements. Providing socialization opportunities in senior living is more than just playing the beloved game of bingo. Beyond the events, essential amenities, and daily care lies the heartbeat of every community – a culture that fosters connection, purpose, and a sense of belonging.

Each monthly calendar features events tailored to the residents’ interests, focusing on key programming elements: physical, cognitive, spiritual, sensory, and social. We always celebrate major holidays in a big way, incorporating traditions from various cultures based on our residents’ backgrounds. Unique to The Town & Country and Arrow Senior Living, each month, we also celebrate several Arrow Traditions. These include focusing on Black History Month, Mom and Pop Small Business Day, Be Kind to Humankind Week, and so many more! 

An elderly couple is sitting at a table with flowers, and two senior residents are working on flower vases.

Enhancing Community Well-being: The Vital Role of Resident Services

As the Resident Services Director, I oversee a wide range of services beyond just planning recreational activities. I prioritize meeting residents’ cultural needs, including music, spiritual, emotional, and social aspects. In my role, I can positively impact the lives of many residents, fostering connections and providing purpose.

I consider this role the heart of the community, as culture is essential for any community’s well-being.

It’s our responsibility to ensure peace of mind and the opportunity for everyone in our community and their families to thrive. The activities we organize enrich the lives of our residents and contribute to a supportive community environment.

Every senior living community has its own culture built around the engagement and interactions of the residents. I am proud to set the stage for socialization and events for my residents as we continue building and expanding our culture at The Town & Country Senior Living. 

A heartwarming moment as two women sit in front of a birthday cake, proudly displaying a sign that reads "102".

Town and Country Senior Living in Town and Country, MO offers independent living plus, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. We are centrally located near St. Luke’s Hospital and Chesterfield Amphitheater. In addition, convenient access to major shopping centers and attractions, including the Ballwin Golf Course and Events Center, West Country Center, Lone Elk Park, Sophia M. Sachs Butterfly House, Myseum, and Cooper’s Hawk Winery & Restaurant.

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